CONTACT
Have questions? Reach us anytime at thebrowtool@gmail.com
No point I thought you would be sending eyebrow pencil.
Hi! We appreciate you taking the time to leave a review — they truly mean everything to a small business like ours! 💕
The Brow Tool is a precision measurement and mapping tool that holds your existing brow pencils to create perfectly symmetrical brows every time 🎯 — pencils aren't included as it's designed to work with virtually any skinny brow pencil you already own, from drugstore favourites like Maybelline, NYX and e.l.f. all the way up to Anastasia Beverly Hills Brow Wiz. This is noted on our website and product listing.
We'd genuinely love for you to give it a real try with your favourite pencil before forming an opinion on the tool itself — the magic is in what it does for your brows! Most customers find it's a total game changer once they see it in action. ✨
If you have any questions or need tips to get started, we're always here at hello@browtool.com — we want you to love it! 💛
MUST watch the instruction video first - i did watch this several times, adjusted the size of width (important!) and I drew the PERFECT Korean straight brows without any difficulty! This is my holy grail and it goes perfectly (15-20 seconds each)! I wish i have found this EARLIER!!! Thank you, thank you!!
Please don’t buy this product. Just waste of money. I generally don’t buy anything from insta add without proper research. I just went blind on it n bought. I really regret for buying this product. Package was beautiful. I could not return as I was getting ready for two weeks holiday etc.
Hi Kavi,
Thanks for taking the time to leave a review — I’m sorry it wasn’t a great first experience. I wanted to share a bit more on how the tool works, since it can take a moment to click: it’s a mapping tool that measures two points at the start of your brow, two at the end, and one at the tail — that’s the core of brow mapping. From there you either glide the tool across or make faint marks, and it keeps both sides even and symmetrical. It genuinely does take a little practice, but most people find it becomes really quick once they’ve done it a couple of times.
I’m a small business owner running this myself, so reviews like yours really do matter to me — they help me catch where instructions or expectations need to be clearer. I’d love to send you a quick how-to video and help you get it working for you. Just let me know.
Thanks again for giving it a try,
Barb
Brow Tool Inc.
The original patented Brow Tool — pencils not included
I was unsure about this, but having it set really helps keep my browns uniform and I am able to accomplish the look I want!
We always appreciate the feedback and we’re so happy to hear you love it !